Property Meld’s MX Summit to Share Innovation, Operational Best Practices

The Sept. 16-18 event in Rapid City, SD, welcomes leading speakers and instructors.
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Property Meld is set to host its biggest annual industry conference on Sept. 16-18 in Rapid City, South Dakota, for multifamily and single-family owners and operators. With its western theme, the 5th annual event will help attendees “wrangle” their maintenance-based perational challenges, learn from their peers, and gain new knowledge to help them improve their companies.
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We spoke to Anna Torvi, Head of Customer Success at Property Meld, about what to expect and how real estate professionals can learn to “Tame the Mayhem” at the MX Summit.

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Q: What are the most significant 'new trends" that will be discussed at the MX Summit?

A: AI Calling with “MAX on Call” will be the number one thing customers will see as our latest innovation to help consolidate resident intake and use the best data collection, allowing teams to work faster and spend less time on calls.

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Second, using Property Meld to scale your organization will be a focus. We are finding that mergers and acquisitions are becoming more frequent. This involves combining training and scaling for new employees, as well as data standardization to ensure growth stability. With the data that Property Meld has for property maintenance operations, we can lay out a roadmap for success better than ever before.

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Q: What is the biggest challenge maintenance techs are facing today in managing multifamily and single- family rentals?

A: We find that operators in leadership or those set to manage the technician process are looking for better ways to manage schedules, ensure they are getting enough jobs per day, and getting the correct number of hours to either keep costs down per property or increase maintenance revenue through increased tech utilization. Tech utilization goals continue to grow, with 85% being the average goal of high-performing teams.

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Q: Does Property Meld have any new data or reports about the maintenance industry?

A: We have something fascinating that will blow the industry away, but I am not sure if we can give you access yet!

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Q: What do you think the biggest "ah-ha" moment will be for attendees based on the conference content?

A: It is different for every user, which is my favorite part about the event.

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When customers and prospects alike leave with different feedback on actionable items, strategies to influence organizations back at home, and excitement about future roadmap items, then we know we have won!

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At MX Summit, our consultative customer success teams work to meet and make 1-on-1 meetings with as many users as possible. We strive to make this special, allowing them to shape the product's growth
as we continue to lead the way in property management maintenance.
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We’ll see you there! Register at MX Summit | Property Maintenance Conference

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By Janet Rosseth • February 10, 2026
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By Eric Tall • February 10, 2026
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